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Hampton VA Medical Center


Virtual Lifetime Electronic Record (VLER) Health Progra

About the Program

Are you receiving medical care outside the VA? In addition to the VA, are you receiving health care from the Department of Defense (DoD) or at one of the Bon Secours Health System Hospitals:

  • Hampton Roads, VA - Maryview Medical Center, Portsmouth, VA; DePaul Medical Center, Norfolk, VA; Mary Immaculate Hospital, Newport News, VA
  • Richmond, VA - St. Mary's Hospital, Richmond, VA; Richmond Community Hospital, Richmond, VA; St. Francis Medical Center, Midlothian, VA; Memorial Regional Medical Center, Mechanicsville, VA

If so, you may sign up to participate in the Virtual Lifetime Electronic Record (VLER) Health Program. In the future we hope that other local hospitals will chose to participate.

What is VLER?
VLER, or Virtual Lifetime Electronic Record (VLER), is a free and voluntary program to share parts of your VA medical record between the Department of Defense (DOD) and selected private health networks over a safe and secure internet network known as the eHealth Exchange. Sharing health information such as test results and medications reduces the need to handcarry records between health care providers. It also allows your private providers to make better informed decisions about your care.
What VLER is not

VLER is not to be confused with MyHealtheVet which was designed to provide patients access to their records. It is a secure health information network that providers use to coordinate care as the patient transitions between VA, DoD and private networks. VLER is also not used to determine VA eligibility. That process can be completed in ebenefits.

Signing up is easy. You may sign up in person or through mail (see related links on this page):

In person

Obtain the Release of Information Form (VA Form 10-0485) at the Release of Information Office, 2nd Floor, Hampton VA Medical Center. You may complete and drop off the completed form there.

By mail

Download and fill out the Release of Information form (VA Form 10-0485) and the Verification form VLER Verification Form (required if not coming in person to sign up).

Mail both completed forms (VA Form 10-0485 & Verification form) to:

Department of Veterans Affairs
VA Medical Center
100 Emancipation Drive
Hampton, VA 23667
For more information about the VLER Health Exchange program in Hampton, call:
877-771-VLER (8537)

Benefits to Veterans who participate in the VLER Health Program

Before VLER Health, when a VA doctor needed medical records from outside the VA, it often took weeks of waiting for the paper records to arrive. VLER Health does the same thing in just seconds. Some of the information, for example medications and allergies, may be critical to patient safety. Because doctors will have more information available, it will improve the quality of care that they provide to our Veterans.

The VA is currently sharing the following medical information with VLER Health approved providers:

  • Allergies
  • Medications
  • Health Problems
  • Encounters
  • Procedures
  • Chemistry and Hematology Blood Test Result

In the future, other documents such as doctor’s notes and discharge summaries will be available for sharing between the VA and participating VLER Health providers.

What if I change my mind about joining after I have signed an authorization form?

If you change your mind, visit your local VA health care facility’s Release of Information Office for a Revocation Form or download and complete the Revocation Form and mail or take it to your local facility’s Release of Information Office.

Contact Info


  • Hampton VA Medical Center

Contact Number(s)

  • 877-771-VLER

Hours of Operation

  • Mon-Fri 8:00am-4:30pm