Customer Service - Hampton VA Medical Center
Attention A T users. To access the menus on this page please perform the following steps. 1. Please switch auto forms mode to off. 2. Hit enter to expand a main menu option (Health, Benefits, etc). 3. To enter and activate the submenu links, hit the down arrow. You will now be able to tab or arrow up or down through the submenu options to access/activate the submenu links.

Hampton VA Medical Center


Customer Service

Veteran Experience Liaisons

Our Veteran Experience program seeks to personally give you and your family the security of knowing someone is available to focus on your individual concerns and rights as a patient. We work directly with all departments on your behalf and can address your questions, problems or special needs quicker. If you, or a veteran you care for has not been able to resolve important issues related to VA through other means of communications, please contact one of our highly-skilled patient advocates listed below who will be eager to help you with your concern in a timely manner.

Adriene Walker-Weste, Patient Advocate

Adriene Walker-Weste

Patient Advocate
757-722-9961 Ext. 3763

Anthony Wright, Patient Advocate, HAMVAMC

Anthony Wright

Patient Advocate, HAMVAMC
757-722-9961 Ext. 3763

George M Clarke, Lead Patient Advocate, HAMVAMC

George M Clarke

Lead Patient Advocate, HAMVAMC
757-722-9961 Ext. 3763

Olympia Leonard, Patient Advocate

Olympia Leonard

Patient Advocate
757-722-9961 Ext. 3763

Alternatively, you may contact us through e-mail using the VA National Inquiry Routing & Information System (IRIS).

Additional Contacts

Please feel free to contact any of our Veteran Experience Liaisons at 757-722-9961, ext. 3763

For a listing of additional contacts, please visit our phone directory.

Survey of Healthcare Experience of Patients

After your visit, you may receive a confidential questionnaire in the mail asking you about your most recent outpatient or inpatient treatment at our medical center.

Please use the survey to let us know of any concerns, complaints, or questions you have about your care, so that we can resolve them. We also appreciate compliments about what we are doing right.