Contact the Hampton VA Medical Center - Hampton VA Medical Center
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Hampton VA Medical Center


Contact the Hampton VA Medical Center

Hampton VA Medical Center offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services. For Telecommunications Device for the Deaf (TDD) services, Dial 711.

Whistleblower Protection

Transition Assistance for Returning Veterans - Transition and Care Management (TCM) Team Contact Information:

Hampton VAMC is available to provide Veterans returning from Operation Enduring Freedom, Operation Iraqi Freedom, Operation New Dawn with comprehensive seamless transition assistance.  If you are a Veteran or family member of a Veteran recently discharged from active duty with service in a theater of combat operations, please contact the TCM care team as your first point of contact by calling:

Contacting a Patient

If you come to visit a patient, please see our maps for directions and parking locations. You may also wish to review our visiting hours and policies page.

If you would like to send a card, gift or flowers to a patient, the mailing address is:

Patient Name (Patient Room Number)
c/o VA Medical Center
100 Emancipation Drive
Hampton,VA 23667

For the location of an inpatient or their phone number, dial the Medical Center at (757) 722-9961 (or 1-866-544-9961).

Share Your Customer Experience

"Share Your Customer Experience" is an online service for Veterans, patients and family members who would like to provide comments about their experiences at the Hampton VA Medical Center.  "Share Your Customer Experience" comments are reviewed by the Customer Service Manager and appropriate staff.  To access  Share your customer experience click VA National Inquiry Routing & Information System (IRIS)


Military Sexual Trauma (MST)

Veterans and other individuals with questions about Military Sexual Trauma (MST) should be directed to the Hampton VA Medical Center MST Coordinator:  Kathryn Fede, LCSW, (757) 722-9961, ext. 4318.

The VA provides free care to Veterans who experienced sexual assault or sexual harassment while in the military.  Veterans do not need to have a VA disability rating (or be "service connected") and may be able to receive this care even if they are not eligible for other VA care.

for more information about MST:

Medication Refill

Veterans can now refill their VA prescriptions three different ways.  Veterans can mail the barcode refill slip that accompanies their medication,  use the “MyHealtheVet” web based application or by calling the VA’s automated service at (757) 722-9961. 

When using the call-in system, Veterans will be required to enter their full social security number and prescription refill number, located on the medication label.

Most medications are refillable on a 90-day cycle; however, due to federal regulations some prescriptions (controlled substances such as morphine and Percocet) are limited to a 30-day supply.

If a Veteran sees that their medications are running low, they should request their refills at least 10 days before they run out.  This way, if the mail is delayed, the Veteran will be sure to get their refills before they run out.  If the Veteran is having problems renewing their medications, they are encouraged to call the Pharmacy Call Center at (757) 722-9961.  A VA pharmacy representatives will help resolve the Veteran’s concern.”

Veterans are encouraged to register for MyHealtheVet as a way to reorder medications online.   MyHealtheVet is a user-friendly program that streamlines the refill process.  The web portal can be found at

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your health care, or need to schedule a non-urgent appointment. Your location determines which number to use.

  • Within Hampton metro area: 722-9961
  • Outside of the Hampton calling area:
    Toll-free 1-866-544-9961

Schedule an Appointment

To schedule an appointment, please contact us at any of the numbers listed on our appointments page, or visit My HealtheVet.

Patient Representative

If you have a concern which you believe requires resolution, please contact one of our Service Excellence Representatives. They are located in Bldg. 135 Rm AG22 or call (757) 722-9961 ext. 3763

Former Prisoners of War

Hampton VAMC is proud to provide Veterans who are former Prisoners of War comprehensive health care services. Contact FPOW Advocate Sheila Bailey , (757) 722-9961. For more information.

Compensation and Pension

To speak with someone in compensation and pension, call the Medical Center at 757-722-9961 (or 1-866-544-9961).

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office.

Office of Community Care (OCC)
To speak with someone in OCC, please call 866-620-2071 or 757-722-9961 Ext. 4900
Veteran’s Urgent Care Support:  (866) 620-2071

Police Dispatch:  

Members of the news media should contact our Public Affairs Office at (757) 722-9961, ext. 5989