Persons entering this Medical Center are expected to conduct themselves in a quiet and orderly manner, so as not to interrupt routine operations.
1) Mental Health Wards: Visitation hours are Monday - Friday 1:00 pm - 8:00 pm. Weekends and Holidays 1:00 - 3:00 PM and 6:30 - 8:00 PM.
2) Intensive Care Unit (ICU): Daily - initial fifteen minutes of the even hours from 12:00 noon until 8:00 pm. - limit of two visitors at a time per patient.
3) Community Living Center: Visitation to the NHCU is permitted by family members of residents at any time when it does not interfere with the resident's care.
4) Palliative Care Program: Daily hours are 11:00 am - 8:00 pm; however, visitation by family members is permitted at any time that does not interfere with the patient's care.
5) Spinal Cord Injury Unit: Daily - 11:00 am to 8:00 pm. - however, visitation by family members is permitted at any time that does not interfere with the patient's care.
6) Domiciliary: Daily - 1:00 pm to 8:00 pm - Domiciliary visitors are not permitted in the bedroom pods, visitation is limited to the Support Core of Building 148.
Visitors will be advised over the Public Address System at the conclusion of visiting hours.
During emergency situations, the property may be closed to the public when reasonably necessary to ensure the orderly conduct of government business.
During the holiday season, visitors who wish to bring gifts or food should contact VA Veterans Service to coordinate their visits. Representatives from VAVS can be contacted by calling (757) 722-9961, extension 3124.
A patient may receive no more than two visitors at a time.
Visitors may not bring food or beverages to patients without authorization from unit physicians or nurses.
Children under 12 may not visit inpatients. Unless otherwise specified by a physician or charge nurse, inpatients may visit with younger children in the waiting rooms provided by the elevator lobbies.
In extreme circumstances, children under 12 may visit with the permission of the physician and the charge nurse. An adult must accompany children at all times.
Members of the clergy are welcome to visit patients who are members of their particular religious group at any time at the discretion of the unit physicians or nurses.
The medical center respects the patient's right to make decisions about his or her care, treatment and services, and to involve the patient's family in care, treatment, and services decisions to the extent permitted by the patient or surrogate decision-maker. "Family" is defined as a group of two or more persons united by blood, or adoptive, martial, domestic partnership, or other legal ties. The family may also be a person or persons not legally related to the individual (such as significant other, friend or caregiver) whom the individual considers to be family. A family member may be the surrogate decision-maker, as defined in VHA Handbook 1004.02, if authorized to make care decisions for the individual, should he or she lose decision-making capacity or choose to delegate decision making to another. The medical center allows a family member, friend or other individual to be present with the patient for emotional support during the course of stay. The medical center allows for the presence of a support individual of the patient's choice, unless the individual's presence infringes on other's rights or safety, or is medically or therapeutically contraindicated. The individual may or may not be the patient's surrogate decision-maker or legally authorized representative. The hospital prohibits discrimination based on age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex, sexual orientation, and gender identity or expression.